This Business of Functional Medicine episode is the second part of podcast episode #349, hosted by Kristen Brokaw with guest and business coach, Ari Meisel.
In this episode, Ari explains that practice owners can use AI to enhance productivity. He also discusses concepts that he teaches in business coaching, including “The 3 Levers of Success in Business” and “The 6 Levels of Delegation.” He also revisits the importance of asynchronous communication, and shares techniques for capturing ideas effectively and for finding the right support to optimize personal and professional life.
Tune into this episode to hear more about:
- Creating custom GPTs to streamline information processing and ideation
- Using tools like Trello to delegate or prioritize tasks
- Why work-life integration is more relevant than work-life balance
- And much more!
Ari Meisel:
You should never be more than 20 seconds away from capturing an idea. And I mean that, I’m not exaggerating. Twenty seconds is important. Neurologically, we’ve found that anything that if you can make something 20 seconds easy or 20 seconds or less, it’s much more likely you’re going to turn into a habit. So, idea capture should be everywhere. We should be able to screenshot things on our phone. We should be able to say, I had to mute her, say, “Alexa, remind me to do this thing. Add this to my list.”
James Maskell:
Welcome to the Evolution of Medicine podcast, the place health professionals come to hear from innovators and agitators leading the charge. We cover the latest clinical breakthroughs and health technology, as well as practical tools to help you transform your practice and the health of your community. This podcast is brought to you by the Lifestyle Matrix Resource Center, who provide a range of options to help you deliver successful, effective functional and integrative medicine. To find out more and to get started, go to goevomed.com/lmrc. That’s goevomed.com/lmrc.
Kristin Brokaw:
Hello, Ari, it’s so lovely to have you here again on the podcast, part two of The Evolution of Medicine, the Business of Functional Medicine podcast. And why don’t you tell us just a little bit about what you’ve been up to since I’ve last seen you?
Ari Meisel:
Well, thank you for having me back on. It’s always a nice surprise when I get to see you face-to-face since we last talked, so I think since we last talked, so I got elected to the school board here in Princeton. So that did happen. And now dealing with that stuff, which has been really interesting and a lot of information to go through, a lot of information to learn and that’s been good. My son, my oldest son had his bar mitzvah last Saturday, so I actually have a 13-year-old now, which is crazy. And yeah, just doing all the things.
Kristin Brokaw:
You actually did mention that on our last time together that you were running for school board and so I can only imagine that you are bringing to them the ways of the new world and systems and they’re like, whoa, get a load of this guy.
Ari Meisel:
Well, I mean it is a slower-moving machine in some ways as most of those kind of organizations are. But one of the things that’s been really great for me is using AI for a lot of stuff in terms of I’m not a great reader. I’ve never been really a proficient, not proficient, an efficient reader. I’m not very speedy, I just don’t just have trouble focusing on reading. Audio visual stuff is great for me, but reading’s always tough. There’s so much that needs to be read. There’s so many policy documents and guidelines, all sort of stuff, and I’ve just been just running ChatGPT at the red line to put all these documents through and then help me sort of synthesize it, which have been fantastic. So it’s been really good.
Kristin Brokaw:
That is a gold nugget right out of the gate. So what you’re saying is providers can take maybe studies that they’re wanting to get to because they all have that pile on their desk, they could ChatGPT them, how would you tell them to do that?
Ari Meisel:
So what’s the key? I think for a lot of people, some, a lot of people are familiar with ChatGPT, but I think a lot of people, I’m finding more and more don’t realize that you can make your own GPTs using ChatGPT. So, in ChatGPT you can do, if you go to the GPT store, basically you can then create your own. And the benefits of doing that is that you can essentially load it with institutional knowledge in whichever way you want and then interact it with that way. So, I actually have, at this point, 14 discreet GPTs for different purposes. I have one that is a social media guru. I have one that knows everything about all my books and podcasts that I’ve ever done. I have one that knows all of the New Jersey state policies for the school board stuff and has all those documents.
And not only can you then go sort of speak to each one, have a conversation with each one about those topics. So it already has that context, that already has that information, but you can actually then have them interact with each other. So I almost like to look at it as a teammate or a group of teammates. So I do social media for three different organizations that I’m involved in, and I have a GPT for each of those organizations. One is the Jewish Center of Princeton, one is the Princeton First Aid and Rescue Squad, and then there’s another nonprofit that I work with. And so, I can be using the Princeton First Aid and Rescue Squad GPT, and then I can tag the social media GPT, that is just sort of my general social media GPT, and be like, we need to write a post about this thing for this.
So it’ll take all of the tactics and information it knows for social media stuff and apply it in the context of that. It’s almost like you can have the two GPTs talk to each other and figure out something for that you need. So I think that’s the next step for a lot of people is go in and create that GPT for you. So, if you need to review a lot of studies, you should set up a GPT that’s like, I am a doctor that does this. These are the kinds of things that I work on. Here’s some studies that either I’ve written or that other people have written that I think are really sort of relevant to me. And then not only can you query those, but then going forward when you give it a new study or a new piece of information, it will take that into context with all the other stuff.
Kristin Brokaw:
Holy cow. I’m sure you’ve written an article on it. I feel like I’ve gotten an email of you telling us those things.
Ari Meisel:
Yes, I believe so. I do my Less Doing Labs Voxer broadcast, which I believe you’re in, and then that sort of trickles down and becomes part of my newsletter. But yeah, that is something I actually recently talked about.
Kristin Brokaw:
That’s wonderful. So that’s probably just an easy Google search. So what we talked about, if I would encourage the listener to go back to our first part, one of this podcast where really Ari is an efficiency expert. He helps professionals, entrepreneurs, which many functional medicine providers are become more efficient and have the art of less doing. That’s even the name of one of your many books that you have written. So today I want to go to the next part two and go a little deeper where we had left off, which was the levers of success. So there’s three levers of success. The first, why don’t you just tell us about the levers.
Ari Meisel:
So these are the three main areas that I focus on in terms of business efficacy and productivity. And that’s communications, project management and processes.
Kristin Brokaw:
Processes. So when it comes to communication, that’s the one where really most people, that’s the place you start. Most people aren’t doing it correctly. You’ve taught me about asynchronous communication so that to prevent bottlenecks and to answer when it works best for you, you want to give people a refresher on how you do asynchronous communication.
Ari Meisel:
Yeah, sure. So it’s really the opposite of what we’re doing right now. So this is synchronous, this is, you can do call and response and we can read each other’s reactions and shape the conversation that way. And you’re also kind of consistently being put on the spot throughout the entire thing, which is fine. Asynchronous is the opposite. And you’re using, every one of you is listening to this, uses all sorts of asynchronous tools all the time, but a lot of times you actually don’t use them in that way. So email is a really good example. Email is an asynchronous tool in practice, well, sorry, in theory you should write an email when you want. The person who receives it should check their email and read it when they want. They can respond when they want and then you can read it when you want and go on and so forth.
But what a lot of people end up doing is that email, they have two screens for their computers and email is on one screen all the time, and it just becomes this gateway that can grab their attention whenever they want. And as soon as an email comes in, it’s like, oh, I got the ping. I got to respond to that right away. And that’s really not how asynchronous communications should work. And if you allow people to communicate asynchronously, you’re essentially saying that you’re allowing them to communicate at their best. Because if somebody can take in the information and digest it and think about their response and respond the way they want, or if they can simply get that information and give it the attention it deserves when they are ready to give it that attention, then you have everyone’s going to be performing in a better speed essentially.
Kristin Brokaw:
And the tool you like to use is Voxer, which is like a walkie-talkie app. I use it with my team. It’s free. I could pay for it. I don’t, I just absolutely love it. And I’ve told many other providers to use it. And I’m sure you’ve used that with your clients, correct?
Ari Meisel:
So Voxer is what I used for 99% of my communication essentially, and the tool doesn’t really matter. I want to make that very clear. I happen to use Voxer, there’s a number of reasons why, but it’s primarily a voice communication tool you can use. It is very similar to WhatsApp in that way, but it focuses more on the voice aspect and does it really well, and it does some things uniquely that other tools don’t do, but it’s how I communicate with members of my family. A lot of times it’s how I communicate with my clients. All of my coaching is done over Voxer, asynchronously. I even do my sales for my coaching over Voxer asynchronously, and it’s one of the best ways for me to stay in touch with friends who don’t live nearby and stuff. So Voxer is definitely the number one app on my phone.
Kristin Brokaw:
It’s just kind of sending audio messages back and forth and you get to answer them when you choose, and then the person gets the intonation and really can understand the context of the content that you’re delivering. So I’m a big fan of Voxer. I’m going to move on to something else we touched upon and we just glazed over it in the last podcast, but the six of delegation. So one thing I hear from the providers that I work with is, first of all, I have two assistants and people are always enamored with that, but delegation is difficult and I think people think, oh, I want to, if you want something done correct, just do it yourself. But if you have these parameters you’ve outlined, it makes it so much more doable. So can you tell us a little bit about those six levels?
Ari Meisel:
Yeah, so for context, one of the big problems that people often have when it comes to outsourcing and delegating in general is they view it either consciously or subconsciously as a very binary activity. Meaning either I have to do everything myself or I have to give everything away for somebody else to do. And neither one of those is really a great scenario to be in. It could be, but rarely is it. And what you often see happening is that somebody will delegate something, so they’ll hand off information to somebody else or a task. That person has less information than you do, they have less experience probably than you do. But at the same time, while you’re giving it off to that person, you’re then expecting a better result than you would’ve done yourself, which is just sort of setting everybody up for failure. So the idea with the six levels is that there’s varying degrees to which you are giving over control.
And ultimately in my opinion, what outsourcing and delegating really is about empowering others, you’re empowering others to do work that benefits everybody and hopefully engages them. It’s not about getting annoying things off your plate that may be a side benefit, but that really shouldn’t be the goal because it’s not sustainable and people will leave you. So level one is just do it. Just do what I say. And also I want to point out that it’s not that level one is worse or better than level six. It’s really what’s appropriate for the scenario, the task, and for your relationship with the person you’re outsourcing it to or delegating it to.
Kristin Brokaw:
So let’s use a scenario. I know in the book you do use a scenario of getting a CRM. So I mean, feel free to take us along those different steps if you wouldn’t mind.
Ari Meisel:
Sure. So I’ll just say really quickly, step one is just do what I say. So I don’t want your opinion, I don’t want you to just do exactly what I say, and this is like I don’t have the time to do it or I just don’t want to deal with this thing. Just do the thing. Level six is just get it done. The absolute opposite. The other end of the spectrum, I don’t care who you have to hire, fire, kill, whatever, you just make this thing happen. So let’s say that let’s get a new CRM, which is a whole hot topic in itself because most CRMs are total crap, but I need a new CRM. So level one would be sign me up for Infusionsoft or something like that. Just sign up for the thing, get it. That’s what I want. I don’t care if you think it’s bad, I don’t care if you have something better.
That’s the thing I want. Level two is do some research and come back to me with it. So it’s like we need a new CRM, find me some options. Again, not very empowering, but it does allow the person to have some say in terms of what they look at, what they research, and also they can kind of make a case. Level three is consult, which is basically like you do the research, come back to me, you tell me what you think we should do, but ultimately I’m going to make the decision. And it could be completely different from what you said. It could be the thing I wanted to do all along that I never told you about. But again, now we’re saying I want your opinion, I want you to give and have that buy-in. Level four is decide and inform essentially. So that’s where you’re saying, all right, once we get to level four, we’re really, really dialing up the empowerment because now we’re saying we need a CRM, just figure it out, sign us up, tell me what we’re going to be using, and that’s it.
And so then you’re telling to the person, I just want to be in the loop and maybe I’m going to say like, oh wait, that was a bad idea because of this, but that’s on me. If I do, I’m not going to get upset with you. I’ve set the parameters, you make it happen. Level five is my favorite and the most frequently used, I would say for me, and something that a lot of people should be using, which is you decide within limits. So a very common thing here was it would be like an amount of money. So in my previous iteration of my company, if there was any decision that was a less than $500 decision, they did not have to ask me about it or get permission from anybody about it. So that could be we need to sign up for a new piece of software, it’s 300 bucks a year, do it.
I don’t want to hear about it. Or this client was really upset and we need to give them a $400 refund. I don’t want to hear about it. Just do it. Make it happen. And some of that is about speed, but also again, now you’re really, really empowering somebody because you’re giving them this very clear playground within which to operate, but they can do what they need to do. And then level six is just get it done. And level six is a twofold thing because on the one hand, what you’re saying is I’m completely trusting you to get it done. So it’s whether you’re a coder or a website designer or a graphic designer or a copywriter, whatever, I’m not telling you what to do or how to do your job. This is what we need. You make it happen to the best of your ability.
What it’s really saying is that I’m recognizing as the delegator, as the founder, the executive, whatever it might be, that any involvement on my part in this task would only hinder the process. So I’m going to get out of your way and you make it happen because that’s what you do best. I definitely have a lot of people who’ve worked with me where it was level six and that’s great and every other range within that. Now, I had a copywriter work with me for a number of years who I’m pretty sure, and there were times in the beginning where she would send me, here’s the three blog titles I’m thinking of, or here’s this paragraph, and I would just write back L six, meaning I’m not going to add to this conversation. I’m not going to benefit it at all. I trust you do it. And that’s really empowering, right? Because now if she goes ahead and publishes a blog post and I’m like, what the hell is this? This is like the stupidest tell I heard that’s on me because I set the parameters of what she could do or he or she could do and what they couldn’t. And that’s really freeing and you end up getting the best work out of people that way too. In my experience,
Kristin Brokaw:
Oh my gosh, I can only imagine that providers right now are like, excuse me, that they probably get involved because someone’s asking them that they think they can, they’re so used to being the fixer or the one who’s the advisor. I mean, do you have any comment on that? How bottlenecking they are creating their own business?
Ari Meisel:
I mean, look at a bottle, right? Where’s the bottleneck at the top? I would say that most businesses operate at the speed of the leader. That’s really what we end up seeing all the time. And so people are either afraid to do things, they’re afraid to make mistakes, which is a terrible culture to have in your business. You definitely don’t want people to be afraid of making mistakes. You want people to embrace when they do and learn from them and make the company better. And there’s also an ego problem there, which is especially in the case of, and I can say this because I’ve worked in EMS for 14 years, especially in the case of medical providers, there’s definite ego issues that come into this where you are super, super knowledgeable in a specific area and you may be one of the best in the world at what you do, but that doesn’t translate to you being the greatest leader or the greatest business owner in the world and recognizing that you are slowing things down and that you don’t have to have a fingerprint on absolutely everything is a really big step for a lot of people and actually very difficult for some.
Kristin Brokaw:
I mean, you hit the nail on the head. I told you before this that preparing for this interview because you literally have taught me everything I do in business, how I use Trello, how I communicate with my team, actually getting a team, none of my colleagues have one. I mean, you’ve taught me so much, so I’m very grateful for you, but I think that cannot be stated enough that I need to understand. Providers need to understand that getting involved in certain decisions is probably creating more of an issue when you could be empowering that person who’s working with you for you, empowering them, and that actually would create better connectivity to you. You know what I’m saying? So it’s like you really could be strengthening relationships by delegating with these parameters. So anything you would want to add to that?
Ari Meisel:
No, that’s perfect.
Kristin Brokaw:
Okay, so something else you talk about in your book, and again, it’s called On Productivity. I highly recommend everybody read it. It is a very fast read. It is a hilarious read. Again, I gave you props before when we chatted. I thought your comedy in there is just on point and quite good, but you talk about idea capture. So let’s face it, most entrepreneurs are very visionary mindset, or at least they should have some of that. I would think maybe there’s some ADD mixed in there. We all have these great ideas. What do you recommend people do around idea capture so that you don’t go down a rabbit hole at that very second because the a, DD can take over or also so that you don’t tax your team with a bunch of different, I don’t know, rabbit holes if you will.
Ari Meisel:
So you need a process for that external brand. That’s a big one. People have their notebooks, they have things, they have capturing things, and then they never come back to them after that. We have to recognize that there’s basically three different mindsets that our brain operates in when it comes to ideas. The one is the idea, the idea generation, the ideation itself. And that can come absolutely any time of day in the middle of the night, anywhere you are, you can get an idea. Then there’s a second part, which is the sorting phase. So this is, there’s an old, well, of course old is it an ancient Greek expression essentially, which is that you should always make every decision twice, once while sober and then once or once while drunk and once while sober. So you come up with a great idea at a party at night.
You should wait till the morning and see if the idea matches up and if they do, okay, good. Recognizing that when you’re in an idea phase and you’re like, oh my God, this is the greatest idea I’ve ever heard of. A lot of entrepreneurs will then go off on a tangent for three and a half hours and completely disregard the other work they needed to do until they finally realize it was a terrible idea to begin with. And sometimes they’ll keep going because of the sunk cost policy. So we need to recognize that there’s other part of the brain that has to be like, oh yeah, that was a really good idea. Let me flesh that out. And then there’s a completely different mindset where you’re actually executing on those ideas. So we have to create this pipeline and pathway for those. So the first part is the idea capture. You should never be more than 20 seconds away from capturing an idea. And I mean that, I’m not exaggerating. Twenty seconds is important. Neurologically, we’ve found that anything that if you can make something 20 seconds easy or 20 seconds or less, it’s much more likely you’re going to turn into a habit. So idea capture should be everywhere. We should be able to screenshot things on our phone. We should be able to say, I had to mute her, say, “Alexa, remind me to do this thing. Add this to my list.” Mute.
Kristin Brokaw:
Yes,
Ari Meisel:
I can call a phone number from my phone that goes to IFTTT, and I can leave a voicemail. I can do whisper memos. I can do all sorts of everywhere I am, even as I wrote in the book, the aqua notes in the shower, writing down the idea. And then we want all these ideas to go to a central place. And you can do that through a lot of automations like I-F-T-T-T and Zapier. And in my case, that central place is Trello. So every one of those idea captures in the most basic one is a screenshot. Capture a screenshot on your phone, and that becomes a new task in your task list. In my case, again, that’s Trello. So that could be a text message. Somebody sent me a podcast, I’m listening to an article, I read a webpage, a Facebook message, whatever it might be, something where it’s like, yeah, that’s a good idea.
I need to come back to that later. And it could be an idea for a blog post, it could be an idea for the business, it could just be something I want to remember. The human brain is awesome at coming up with ideas. It’s really bad at holding onto them. So I hit the buttons, capture that, and it goes into Trello. I don’t have to worry about it now, eight o’clock, nine o’clock at night, I can go into Trello and there’s seven things from the day that I’ve captured. And I can be like, all right, that’s something I need to order that on Amazon. This is something I need to give to a VA to take care of. This is something I need to tell my wife about. We have to sign this paper. And then this is something that I think is more a long-term project. I’m going to make a note to talk to my COO about that tomorrow. And you sort it. And then eventually each one of those has a different time and place that you can actually act upon it. But having that idea capture and that flow is critical.
Kristin Brokaw:
I’ll tell you what I do, which I like the way you’re doing it, so maybe I need to revamp mine, but I will literally say, Hey, Siri, which she’s going to now talk to me good. I just shut her off and I say, set an alarm tonight at 8:00 PM to do whatever. So I get that alarm that night. Now, a lot of times I’m just snoozing it. I’m working on trying to find a better way, but I can always go back because nine times out of 10 I’m driving or my hands are busy. I can always go back and look at all of those alarms in my phone and go, oh yeah, I got to do this, or whatever. So that’s kind of what I do, but I highly recommend people do that. I’ve gotten many people to use their, Hey, Siri, I say, don’t talk to me again.
Siri, your phone heard me. Anyway, last thing I want to touch on is I have a virtual assistant and I have a personal assistant, and I’m very blessed. I do not have children. So I’ve been told by some, good golly, what do you need this for? But you’ve taught me all of the things that I’m doing. So I get from a lot of providers like, oh, I would love to have somebody that helps me with these things. I can’t even. So what I actually accidentally realized in the two people that I have is that they are very high in initiative and attention to detail. I am just like you. I do not have that. So I need those people around me. And I would recommend a book by Patrick Lencioni called Your Working Genius. I don’t know if ever read it, but it is where he talks about things like having different people in your team, et cetera. So go read that. But what do you tell your entrepreneurs about this finding essentially a fixer in your life?
Ari Meisel:
Yeah, so this is often a big surprise, but I don’t have anybody working for me right now. I don’t have any assistance. I don’t have a VA, I haven’t had one a long time. So much is automated in my life that I just don’t, don’t have the need. And I also, I always try to avoid outsourcing if I can automate something, right? That’s optimize, automate, outsource. So what I do do occasionally is I’ll get somebody off of Fiverr for a specific sort of discrete task. And I love Fiverr for finding people. I think it’s one of the best sort of hidden gem platforms there is out there. But for VA service, one of the ones I really like is Magic. It’s called, it’s Get Magic. And because what they do is you have access to basically hundreds of assistants that all operate as one. They have the fastest response time of any service I’ve ever seen.
And they’re not necessarily the higher-level thinkers that will figure out an automation or something like that for you, but they get things done very, very efficiently and effectively. I’ll be honest at this point, chat, GBT has been one of the really great resources for figuring out things that kind of stumped me sometimes where it’s like, well, I’ve got this problem and I need to figure out how to do it. And sometimes it can just be like, what kind of a person should I get to help me do this thing? And that might then be somebody that a hire on Fiverr for that very specific task for ongoing support. Again, I would go with something like magic. But yeah, the idea of the fixer is always fun, and I’ve always been that person for a lot of people in my life and businesses is the fixer. There’s a Yiddish word for it, which is the mocker, the doer. I always really liked that. So yes, I think everybody really should have something like that, but nowadays that doesn’t necessarily have to be a person, which is kind of crazy.
Kristin Brokaw:
Well, I want to just clarify for the listener that you are so wildly advanced and you used to have people, so let’s just take ourselves back. Okay, that’s great that you’re so automated. However, I get this question a lot and I happen to find my personal assistant on care.com. That’s just where she came from and she’s changed my life and she’s enriched it because she’s attention to detail and very much takes the initiative and we’ve built a bond. But then I have my virtual assistant who’s making sure projects are moving along. I would say more often than not, they have to go through what I’m in to get to where you are. Let’s just say that’s true for the sake of this, but what are you looking for when you physically need humans?
Ari Meisel:
Yeah, I mean you sort of said it, which is you want somebody who’s proactive and has attention to detail. Those are the two things we’re really looking for. For the most part, when we’re hiring people for those kinds of roles, where they’re going to be in that kind of a support role, you want somebody who’s going to sort of identify where the gaps are right now in your life, your business. And I’ll say this too, as entrepreneurs, a lot of people tend to feel guilty about the idea of hiring and paying for a personal assistant. But I will tell you this, that in my experience, having a personal assistant as an entrepreneur is more valuable than having a business virtual assistant. Because what happens ultimately then is that sometimes entrepreneurs burn the midnight oil, not because they have a lot to do is because they don’t want to go home, which is sort of a hard one for people to swallow.
But it’s true because why would you, everything’s so super-efficient at work, you’re getting so much done and then you come home to a stack of bills and a frozen dinner so that it doesn’t make sense. We’re the same brain. The work-life balance concept is ridiculous. It’s a work-life integration. So you need to get that support in any way, shape or form you can. And honestly, the personal stuff is easier to delegate in many cases because it’s not like, Hey, make me this client presentation that we’re going to try to raise a million dollars from. It’s like, no, make sure there’s food in the fridge every night and that I don’t have to spend time buying toilet paper.
Kristin Brokaw:
You hit the nail. I literally was at a doctor’s appointment talking to a client, and she has three children. She works full-time as an OBGYN and was almost crying to me about how I spend my one half day off a week just folding laundry, ordering, Target, all the things, and I’m like, you’re a physician. There’s a disconnect there. And again, so I just want to give people permission and I feel like you are the one that taught me delegating. And then again, with these parameters, you are worth it. And you need to be doing just what you are good at and let someone else do exactly what they’re good at. So you gave us Fiverr, that’s F like Frank, I-V-R-R.
And then Get Magic. So these are all kind of virtual assisting, and that’s maybe to just do some smaller tasks. I personally found someone in my town through, like I said, Care.com under just put out an ad for personal assistant. But I think there’s also maybe friends and family. I mean you could, hey, do you have a retired, oh, your mother’s retired. One of your patients, your mother’s retired and she’s looking for 10 hours a week to come and make sure my laundry’s folded. I mean, I think just start chatting. What would you say to those kinds of things?
Ari Meisel:
A hundred percent that you, you’re buying back your time.
Kristin Brokaw:
You’re buying back your time. There is, we’ve given you permission, so hopefully this has helped everyone. Again, Ari is there. If someone were to say, this guy’s amazing, I don’t care what he costs, I would love to work with him. Are you taking clients?
Ari Meisel:
I am. People can go to Voxer.com and get in touch with me directly.
Kristin Brokaw:
Vox with Ari, and that’s Voxer with a V. That was what we were chatting about earlier. Voxer, that asynchronous communication. And the other tool we were talking about was Trello, T-R-E-L-L-O, which is also free. Ari’s taught me how to literally manage every project in my life is in Trello and get his book, latest book On Productivity. And feel free to reach out to him if you’d love to work with Ari. So Ari, thank you again. We need you and have a wonderful week.
Ari Meisel:
You too. Thanks, Kristen.
Kristin Brokaw:
Bye.
James Maskell:
Thanks for listening to the Evolution of Medicine podcast. Please share this with colleagues who need to hear it. Thanks so much to our sponsors, the Lifestyle Matrix Resource Center. This podcast is really possible because of them. Please visit goevomed.com/lmrc to find out more about their clinical tools, like the Group Visit Toolkit. That’s goevomed.com/lmrc. Thanks so much for listening, and we’ll see you next time.
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